All Sales Are Final

Due to the nature of our products and services, we do not offer refunds, returns, or exchanges once a purchase has been completed.

By placing an order, you acknowledge and agree that all purchases are non-refundable.

Please review all product information, descriptions, and pricing carefully before completing your purchase. If you have any questions prior to ordering, we encourage you to contact us so we can assist you.

Product Issues

Product-related concerns will be evaluated on a case-by-case basis.

Please note:

If you are not using Apex-supplied bacteriostatic water with your product, credits or refunds will not be offered, as improper reconstitution may affect product integrity.

In the event of a duplicate charge or a technical error on our part, please contact us within 15 days so the issue can be reviewed and resolved.